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Important To send to the areas below there is a surcharge of £15 for carriage...
Scottish Highlands and Islands, Northern Ireland, Isle of Man and the Isles of Scilly, The Channel Isles and The Republic of Ireland.
For large, bulky and heavy orders to the Isle of Wight there will be a surcharge of £15. However, wherever possible we will send orders to the Isle of Wight by the most economical means. You are strongly advised to contact us first to find out the exact cost.
Postcodes: IV40-44, 51, 55, HS, KW15-17, PA41-49, PA60-78, PH17-26, PH30-40, PH42-44.
Size Limits
Please contact us first for a quote for carriage charges for these size limits:
3m length and girth combined with no single dimension exceeding 1.5m. (We tend to focus on the 1.5m length as the defining measurement).
And also for items over 1.5m.
All orders under £200 being delivered to mainland U.K addresses (excluding Scottish Highlands) are charged at a flat rate of £8.50. Orders over £200 are delivered FREE of charge. Occasionally, we may have to send part of the order whilst we are awaiting the remaining items to come back in stock. In these instances we do not make any further shipping charge when dispatching the rest of the order.
Delivery to the Scottish Highlands is free if the order exceeds £200 and the parcel weighs under 2kg. Orders over 2kg will be charged at cost.
For orders outside mainland UK shipping is charged at cost.
Unfortunately we are unable to list accurate costs as these can vary tremendously and depend on the total weight and dimensions of the package being shipped. We are happy to quote for the cost of shipping on receipt of a preliminary email, fax or telephone call outlining the order. We will not dispatch until we have received confirmation that you accept shipping costs.
RETURNS
If you are not entirely satisfied with a product for any reason please inform us within 7 days from the date your order is received. Please return the item(s) unused and in its original condition to:
Art2go, 2 Harold Road, Margate, Kent CT9 2HT
We shall be happy to send a replacement or refund your money (excluding delivery costs).
Please note if the item(s) arrive back to us with signs of wear and tear from use and not in a saleable condition, we cannot offer a refund or replacement.
This does not affect your statutory rights as a consumer.
TO RETURN GOODS
To return goods, enclose a note giving the reason for the return, wrap the package securely and send the package to the address below. In the case of a defective product, please provide a full description of the fault and return the defective item in its original box (if any). Then send the package to the address below:
This returns policy does not affect your statutory rights.
Please note we will contact you to let you know when we have processed your return.
If you return an item due to the wrong size being ordered and want another size sent, we reserve the right to charge for postage of the replacement
COMPLAINTS:
Any complaints or comments shoud be directed to Corporate Wear as follows:
Email: sales@art2go-uk.com
Call: 01843 292333
Art2go, 2 Harold Road, Margate, Kent CT9 2HT |
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